Effective Date: March 1, 2026

By opting in, you agree to receive appointment reminders, account notifications, and promotional text messages. Message frequency varies. Message and data rates may apply. Mobile information/data will not be shared with third parties or affiliates for marketing or promotional purposes.”

• Any data sharing is limited to operational or business purposes only, not external marketing use.

• We use your phone number to send SMS messages related to your account or services.

• We do not sell or share your mobile information with third parties for marketing purposes except as needed to deliver messaging services or comply with law.

• We do not sell, share, rent, or transfer consumer personal data, including SMS registration data and consent records, to any external organizations under any circumstances, including with user consent, except as required by law.

• We maintain administrative, technical, and physical controls to prevent unauthorized access, use, or sharing of user data.

SMS Messaging Service

By opting in, you agree to receive appointment reminders and account-related text messages. Message frequency varies. Message and data rates may apply. Reply STOP to cancel SMS messages. Reply HELP for help, or contact us at (919) 473-6165 or contact@xcelmp.com.

Message Frequency

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 4. Xcel Movement and Performance reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Xcel Movement and Performance and carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply based on your mobile carrier’s terms.

Cancellation/Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed. To opt out at any time, text STOP to 919.473.6165

Help/Customer Support

Text the word HELP for support. You may also contact us directly at contact@xcelmp.com

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.